Repair Software

Alert

Repair Tickets

Creating repair tickets is not just a scan and sell, but detailed management of the repair device and other necessary details.

Working with repair sores for over a decade has given CellSmart POS insights into all these details.

Repair Tickets

Get control of your repair store

Repair receipt
Receipt Indicator

Big and bold receipt type

Customer Information

Customer name, number and/or address

Item Information

Complete information of the item that requires to be repaired. This also includes Serial Number and Password

Check List

A complete checklist of the item you receive for repair. This includes the lock pattern to help you test screens after repair

Item Problem

Complete detail of repair problem

Repair Detail

Repair detail can be entered as itemize list with price

Multiple Taxes

You can have one or multiple taxes based on your state

Deposit

Deposit amount if you receive any

Signature

Ensure customer signature and acceptance all business terms & conditions

Manage Repairs On Your Finger Tips, with CellSmart’s Customized Repair Tickets That Keeps Track Of Each Repair On Your Phone!

Customized Repair Tickets
Customized Repair Tickets

CellSmart allows you to add notes and any other information on repair tickets

Assign Repair Tickets
Assign Repair Tickets

Run your repair business like a pro with CellSmart by assigning each repair ticket to your repair technicians

Set Deadlines
Set Deadlines

Add deadlines of each repair ticket for your assigned repair tech, and get’s notified over its completion

Integrate Your Website
Integrate Your Website

Provide comfort and convenience to your customers by integrating your website, so that your customers can easily track their repair status from home

Signed Receipts
Signed Receipts

Never lose a single dollar on any repair now. Keep each repair’s electronically signed receipt from customers.

Charge Diagnostic Fee
Charge Diagnostic Fee

In the repair business, time is the most valuable asset. Because delivering repairs on time is what makes your store stand out from the crowd. Now, charge diagnostic fees for all the pre-repairs

Let us show you what we can do for your business

How to Create a Repair Ticket

Repair Quotes

Keeping repair sales high requires returning customers, now lock your repair sales by providing quotes. It will help you motivate your potential customers to return for repair!

CellSmart POS helps you provide repair quotes to your potential customers so that you can make maximize sales!

Repair Quotes

Keep digital record

You can easily view all your repair quotes in one place inside the POS.
Create repair quotes slips
Create repair quotes slips

With CellSmart POS, you can create customized repair quotes slips, and provide them to your potential customers. You can easily add:

  • The expiration date of the repair quotes
  • Repair policies
  • Additional required notes

Control All Locations From One Screen.

Manage your Wholesale business and distribution with our smart WholeSales POS software

Make your repair business grow with fully equipped repair software.

Want to know more? Watch our helpful videos.

HOW TO GENERATE A SALES QUOTE
HOW TO MAKE A SALE
HOW TO EDIT/ENABLE SALES ALERTS

Request DemoPOS Custom Policy

In our more than a decade experience of working with the cellphone, electronics, and repair stores, we observed a lot of our customers face issues of complaints regarding the services or products sold by them from their customers.

pos-custom-policy-1

Custom Policy

That’s why, we built the custom policy feature for all kinds of stores like cellphone stores, repair stores, and electronics stores. Now all the store owners can easily add their custom policy inside our POS, and it will be printed for all future receipts and invoices.
policy-1
Add custom policy for products

You can add your detailed policy regarding the product’s sales. It has no word limit. So, be free to be detailed, and accurate.

Custom policy for repair sales
Custom policy for repair sales

Providing repair is challenging and a lot of times unrewarding from customers. It attracts a lot of customers’ wrath for the repairs you don’t even perform. CellSmart POS helps you overcome this by helping you add all your repair policies in detail, and print them on receipts. So, if a customer comes back with some complaints, you can satisfy them according to your repair store policies.

Add policy for mobile carrier payments

Most cellphone stores accept mobile carrier payments, and every carrier has its custom policies. CellSmart POS helps you to update these carriers’ policies regularly. So, you don’t face any inconvenience from customers.

mobile carrier payments

Want to know more? Watch our helpful videos.

HOW TO CHANGE RECEIPT POLICY IN CELLSMART PO

Capture Signature

Repair store owners deal with a lot of customers who complain regarding the repair they received for their devices. And with a lack of proof, they lose money on those repairs.

But not anymore!

Capture Signature

Capture Signature

With the CellSmart POS e-signature feature, repair stores can now get their customer’s signatures on receipts. So, in case customers complain they can show this as evidence for repair acceptance.
Get e-signature

Get e-signature

If you want to email the receipts only and don’t want to print them, you can still get these receipts signed electronically. Our software is compatible with e-signature devices or you can get one from us.

Don’t have a signature pad?

CellSmart POS is a equipped with modern repair module that helps the repair stores manage their stores with ease.

Want to know more? Watch our helpful videos.

HOW TO CREATE A REPAIR TICKET
HOW TO EDIT OR CLOSE REPAIRS

Capture Pattern

Repair stores ask customers about the device faults or damages that need to be fixed. But, they often forget to inquire about the security pattern or password of that device. So, when a technician is done with the repair and needs to unlock the screen for repair results, he/she is not able to test it on a locked screen, which makes it impossible to test the accuracy of repair results.

Capture Pattern

Capture Pattern

CellSmart POS reminds you to ask for a security pattern or password before taking the device from your customers to help you deliver on time without causing inconvenience to your customers or technicians.
Add a pattern or security password in a repair ticket

Add a pattern or security password in a repair ticket
CellSmart POS allows you to add the pattern or security password at repair ticket creation, which helps the assigned technician access the device when needed.

 

Only assigned repair technicians can view
This pattern or password will be available to the assigned technician only. Other repair technicians can not view it without the store owner or manager’s approval.

Make your repair business grow with fully equipped repair software.

Want to know more? Watch our helpful videos.

HOW TO CREATE A REPAIR TICKET
HOW TO EDIT OR CLOSE REPAIRS
Task Features

Check more features:

Price List

Running a repair store requires efficiency and smooth management.
Save time with CellSmart POS by adding a price list of all your repairs.
It helps you create repair invoices quickly!

Price List

Pre-loaded list

CellSmart POS helps you run your repair store effortlessly with a pre-defined repair list already added. Just tick the box and add the repair to the invoice.
Custom repairs

Add custom repairs

You can also add new repair items to the list. Our repair software is flexible and customizable as per your needs.

Set a tax percentage

You can also set a tax percentage that has to add over the repair sale for once. And our repair software will automatically add the tax over the repair sale.

Edit prices anytime

CellSmart POS allows you to edit the repair prices list at any time. Your repair product may cost you more than before, and by editing the price you won’t lose any money.

Custom repairs

CellSmart POS helps you save time to make more repair sales.

Want to know more? Watch our helpful videos.

HOW TO CREATE A REPAIR TICKET
HOW TO EDIT OR CLOSE REPAIRS

Capture Item Images

Lack of proof in repair business makes the store owners lose money.
Capturing repair device images before the repair helps prevent this loss.

capture-item-images
Add images to repair ticket

Add images to repair ticket

At the creation time of the repair ticket, you can add more than one image of repair devices to keep proof of their condition.

Help technicians

With image record keeping, technicians are better able to keep track of repair progress. It helps them to keep the repair process transparent and efficient.

Make your repair business grow with fully equipped repair software.

Want to know more? Watch our helpful videos.

HOW TO UPLOAD REPAIR IMAGES
HOW TO EDIT OR CLOSE REPAIRS

Text Blast & Repair Finish Alert

Keep customers informed at all times by auto text alerts on repairs, and increase sales by using our text blast service.

dayendemail-1

Repair Text Alert Messages

Alert Messages

Custom label
Create a custom label on each repair. Based on each label, set a custom message

Auto Alert
Set Auto Send Alert to send a message automatically to a customer once the repair status changes

Custom Message
Create custom messages with customer’s name, item name, your business address, and how much they owe you

Track Frequency of Alerts Set

Track Frequency of Alerts Set

Promotion / Text Blast

Increases sales and improves customer relationships

4-1
Message Type

SMS or MMS can be sent from CellSmart POS without any limits

Carrier Selection

Options to select carrier based on your message

Pay For What You Used

Only pay for the messages your customers receive. If they don’t get a message we don’t charge you for it

Bill Payment Reminder

Every carrier sends a bill payment reminder text to the customer. CellSmart POS allows you to send the customer a text message with your custom message, name, and address
Reminder

Birthday Reminder
Send a special text message to your customers on their birthday

Bill Payment Reminder
CellSmart POS allows sending customers a reminder message two days before the due date

Cost
FREE, this service is included in your plan

Sales Alert
Receive an alert on any two numbers three times a day, this tells you how many sales and card sales are made

Light Alert
Receive a text alert every time your store’s daily profit turns breakeven indicated by yellow, or green if in profit

Prevent Robbery
CellSmart sends you an alert any time money in the cash drawer passes a set amount limit

Deleted Sale
Receive text message every time a sale is deleted

Business Open Notification
Text alert every time your business is opened

Sales Alert

Want to know more? Watch our helpful videos.

BILL PAYMENT REMINDER
SALE ALERT
REPAIR ALERT

Loaner Phone

One of the biggest challenges among others in running a repair store is keeping an inventory of all the repair products. Because when a customer walks in, and the repair product accessories are not available, he or she will turn away. Also, if you still have the inventory, your customer might not have spare mobile to

loaner-phone

Loaner Phone

But not anymore with CellSmart POS. Because now you can provide loaner phones to your customers either to buy some time for repair or to keep their communication needs satisfied.
Loaner phone

Add details

You can add your loaner phone’s details on the repair receipts for transparency. It helps you keep track of the loaned phones.

Charge loaner phones fees

Our software allows you to charge extra for the loaner phones. It helps you make some additional dollars.

Want to know more? Watch our helpful videos.

HOW TO CREATE A REPAIR TICKET
HOW TO EDIT OR CLOSE REPAIRS
REPAIR ALERT

Item Conditions

Efficient management aids in better results for growth.
CellSmart POS repair software helps you save time at the repair ticket creation by offering pre-defined repair item conditions!

Item Conditions
Item Condition

Pre-defined item conditions

CellSmart POS has already added general repair conditions for items. It helps the repair stores to create repair tickets faster.

Add or remove conditions

CellSmart repair software is simple yet flexible to adjust as per your needs. You can add as many repair conditions as you need. You can also edit them or remove them at any time.

Make your repair business grow with fully equipped repair software.

Want to know more? Watch our helpful videos.

HOW TO CREATE A REPAIR TICKET
HOW TO ADD A REPAIR STATUS

Email Receipts

Repair stores usually have to deal with customers complaining about getting not the same repair, and upon inquiring about the receipt, most of them say they have lost it or never got one in the first place.

Email Receipts

Email Receipts

CellSmart POS has fixed this issue by offering the feature of email receipt. Now
New customer

Adds transparency

Emailing the receipt adds the trust and confidence of your customers in your business. It helps them to keep track of their repaired devices too without worrying about losing the printed receipt.

Save money

If your customer is happy with having the receipt emailed only, then you can save your money on paper as well. As you won’t be printing those receipts.

Email receipts

Environment friendly

Paper wastage has increased in manifolds in the last few years, and it is a cause of serious environmental damage. Emailing the receipts helps the businesses keep the environment safe. CellSmart POS cares about the environment.

Signs on receipts, still intact

CellSmart POS offers digital signatures for your receipts. So, you can take your customers’ signatures on receipts with an electronic device without worrying about using paper receipts. Later on, you can decide whether your customer wants an email receipt or printed one, or even both.

Want to know more? Watch our helpful videos.

HOW TO RE-PRINT A DAY END RECEIPT
HOW TO PRINT RECEIPTS

Assign Technician

Running a successful repair store requires efficiency, transparency, and deliverable skills.
CellSmart POS repair software helps you optimize your store’s productivity with time saved by utilizing your technician skills.

Assign Technician
Assign Technician

Add repair technicians

CellSmart POS allows you to add all your repair technicians to our software.

Assign repair tickets

At the time of repair ticket creation, you can assign that ticket to any of your repair technicians. It will automatically inform your repair technician to start working on it. You can also note in that ticket for additional information, and in return, your repair technician can add notes once they have an update.

Make your repair business grow with fully equipped repair software.

Want to know more? Watch our helpful videos.

HOW TO CREATE A REPAIR TICKET
HOW TO ADD A REPAIR STATUS

Diagnosis Fee

Running a repair store successfully requires every minute turned into profits!

Set diagnostics fees to keep your revenue stream uphill!

Diagnosis Fee
Time is worth more than Money,

Time is worth more than Money,Make it Count!

Running a repair store is all about managing each of your technicians’ time and efficiency to deliver the best in promised time to your customers.

But, most of the customers bring devices to your store, and after getting the exact issue of their device they take the device away instead of getting it repaired by you. Now, make every second worthwhile, and set diagnostic charges on devices so that you don’t lose any money.

Make your repair business grow with fully equipped repair software.

Want to know more? Watch our helpful videos.

HOW TO CREATE A REPAIR TICKET
HOW TO ADD A REPAIR STATUS

Repair Delay Reminder

Providing the best repair service is the most important ingredient for success. But delivering these repairs on time and getting paid is also the key to running your repair store in profit.

Repair Delay Reminder

Repair Delay Reminder

With CellSmart POS never miss out on your timely repaired device delivery and payments by sending messages to your customers upon the repair completion.
repair-delay-reminder

Time is worth more than Money,Make it Count!

Repair pick-up notification

Inform your customers to pick up their repaired device via SMS. You can notify your customers as many times as you seem appropriate.

Get paid timely

Notifying customers means no wasted time on getting your repair payments. Because the customers will pick up their devices timely resulting in your payments reaching you.

Save time

A repaired device on a shelf means a wasted time taking care of it and giving it space. CellSmart POS helps you save your space and time.

Make your repair business grow with fully equipped repair software.

Want to know more? Watch our helpful videos.

HOW TO SEND BILL PAYMENT REMINDERS IN CELLSMART POS
HOW TO SEND A REPAIR COMPLETE TEXT MESSAGE

Label for Item

Managing thousands of inventory items of numerous products is time-consuming.

Now save your time with the CellSmart POS print label feature, which allows you to print as many labels for items in one go.

Label for Item
Label for Item

Time is worth more than Money,Make it Count!

Print as per requirement

CellSmart POS inventory management software is built for easier and smooth management. With our print label feature, now you just have to select the product and print labels as per your requirement by just entering the figure.

Save time

It also helps you save time by selecting the product and just printing the labels for all the items of the products

Make your repair business grow with fully equipped repair software.

Want to know more? Watch our helpful videos.

HOW TO CREATE A REPAIR TICKET
HOW TO ADD A REPAIR STATUS

Stock Summary

Inventory statistics helps you make informed decisions.

Now stay at the top of your inventory sales and purchase history with CellSmart POS stock summary!

Stock Summary
Stock Summary

Each Item History

Our stock summary feature keeps a record of each item in your inventory for a year. You can look it up from 12 months ago too.

Sale History

When you know how many items you have sold in a year of a specific product, then you have a better view of how many you should purchase.

Purchase history

With purchase history, you can understand if the item was worth investing in or not. It saves time and helps you grow your business.

Make your repair business grow with fully equipped repair software.

Want to know more? Watch our helpful videos.

HOW TO CREATE A REPAIR TICKET
HOW TO ADD A REPAIR STATUS

Repair Status Label

Keeping repair sales high requires timely delivery and efficient management.

With a repair status label, achieve both by keeping your repair status updated at all times.

Repair Status Label

Repair status

CellSmart POS allows you to update the repair status at all times. Whenever a device is repaired, your technician just has to update the status from the repair POS.
Repair Status Label

Send text alert

CellSmart repair POS allows you to send auto text alerts upon the repair status updates. It makes your repair store management easy and smooth.

Benefits of repair status

Repair status has many benefits:

  • Smooth repair ticket management
  • Automated text alerts to customers for faster communication
  • Keep the repair process transparent and adds efficiency to your repair store management
  • Helps keep repair deliveries on time

Want to know more? Watch our helpful videos.

HOW TO ADD A REPAIR STATUS
HOW TO EDIT/DELETE A REPAIR STATUS

Repair Types

Running a repair store requires time efficiency.

Now save time on management, and spend most on repairs!

Repair Types
Repair Types

Repair types

CellSmart POS repair software allows you to add as many repair types as you need. It may be hardware, software, or any other repair type that you deal with.

Save time

So, when you have to create a repair invoice or a repair ticket, it will only take a few seconds instead of long minutes of entering each repair type again and again for different customers.

Make your repair business grow with fully equipped repair software.

Want to know more? Watch our helpful videos.

HOW TO CREATE A REPAIR TICKET
HOW TO ADD A REPAIR STATUS

Text Blast & Repair Finish Alert

Keep customers informed at all times by auto text alerts on repairs, and increase sales by using our text blast service.

dayendemail-1

Repair Text Alert Messages

Alert Messages

Custom label
Create a custom label on each repair. Based on each label, set a custom message

Auto Alert
Set Auto Send Alert to send a message automatically to a customer once the repair status changes

Custom Message
Create custom messages with customer’s name, item name, your business address, and how much they owe you

Track Frequency of Alerts Set

Track Frequency of Alerts Set

Promotion / Text Blast

Increases sales and improves customer relationships

4-1
Message Type

SMS or MMS can be sent from CellSmart POS without any limits

Carrier Selection

Options to select carrier based on your message

Pay For What You Used

Only pay for the messages your customers receive. If they don’t get a message we don’t charge you for it

Bill Payment Reminder

Every carrier sends a bill payment reminder text to the customer. CellSmart POS allows you to send the customer a text message with your custom message, name, and address
Reminder

Birthday Reminder
Send a special text message to your customers on their birthday

Bill Payment Reminder
CellSmart POS allows sending customers a reminder message two days before the due date

Cost
FREE, this service is included in your plan

Sales Alert
Receive an alert on any two numbers three times a day, this tells you how many sales and card sales are made

Light Alert
Receive a text alert every time your store’s daily profit turns breakeven indicated by yellow, or green if in profit

Prevent Robbery
CellSmart sends you an alert any time money in the cash drawer passes a set amount limit

Deleted Sale
Receive text message every time a sale is deleted

Business Open Notification
Text alert every time your business is opened

Sales Alert

Want to know more? Watch our helpful videos.

BILL PAYMENT REMINDER
SALE ALERT
REPAIR ALERT