Big and bold receipt type
Customer name, number, and/or address
Complete information of the item that needs to be repaired, including serial number and password
Complete checklist of the item you receive for repair, including the lock pattern to help you test screens after the repair
Complete details of the repair problem
Repair details can be entered as an itemized list with price
Ability to have one or multiple taxes, based on your state
Deposit amount, if received
Ability to ensure customer signature and acceptance of all business terms and conditions
Create customized repair quote slips, and give them to your potential customers. You can easily add:
Repair work can be challenging and often attracts customer complaints. CellSmart POS makes it easier by allowing you to add detailed repair policies to receipts — you can refer to your store's policies to resolve any customer complaints.
Most cellphone stores accept mobile carrier payments, and each carrier has its own policies. CellSmart POS ensures you stay up to date with these policies, so you can avoid any inconvenience for your customers.
Repair store owners deal with many customers who complain about the repair they received for their devices. And with a lack of proof, they lose money on those repairs.
But not anymore!
If you want to only email receipts, and not print them, you can still get these receipts signed electronically. Our software is compatible with e-signature devices (or you can get one from us).
Don’t have a signature pad?
Repair stores often forget to ask for a device's security pattern or password, making it impossible for technicians to test the accuracy of repair results on a locked screen.
Add a pattern or security password in a repair ticket
Add the pattern or security password when creating the repair ticket, so the assigned technician can access the device when needed.
Restrict viewing access to assigned technician
This password will only be accessible by the assigned technician. Access by other repair technicians requires approval from the store owner or manager.
Add custom repairs
Add new repair items to the list. Our repair software is flexible and customizable, as per your needs.
Set a tax percentage
Our repair software will automatically calculate taxes based on the percentage you set for repair sales.
Edit the repair price list at any time. Your repair product may cost you more than before, and by editing the price you won’t lose any money.
Add images to repair ticket
Add one or more images of repair devices to keep proof of their condition at the creation of the repair ticket.
Keep image records, so that technicians are better able to keep track of repair progress; this keeps the repair process transparent and efficient.
Create a custom label for each repair and set a unique message.
Set Auto Send Alert to automatically send a message to a customer when the repair status changes.
You can personalize your messages by including the customer's name, item name, your business address, and balance.
Increases sales and improves customer relationships.
Send a special text message to your customers on their birthday.
Bill Payment Reminder
Send customers a reminder message two days before their bill is due.
Don't waste money; this service is included FREE with your plan.
Receive an alert on any two numbers, three times a day; this tells you how many sales you make.
Get text alerts for store profit: yellow for break even, green for profit.
Receive an alert any time money in your cash drawer passes a set limit.
Receive a text message every time a sale is deleted.
Business Open Notification
Receive a text alert every time your business is opened.
Add your loaner phone’s details on the repair receipts to help you keep track of the loaned phones.
Charge loaner phones fees
Consider charging a fee for the use of loaner phones to generate additional income.
Pre-defined item conditions
CellSmart POS now allows for faster repair ticket creation with the addition of general repair conditions.
Add or remove conditions
Add, edit or remove repair conditions anytime.
Email receipts to customers, so they can keep track of their repaired devices without worrying about losing the printed receipt; this helps build trust and confidence in your business.
Save money by getting rid of paper receipts.
Paper wastage is a cause of serious environmental damage; emailing receipts helps businesses keep the environment safe.
Offer digital signatures to take customer signatures electronically and avoid paper receipts.
Add repair technicians
Add all of your repair technicians to our software.
Assign repair tickets
Assign a ticket to any of your repair technicians; it will automatically prompt your repair technician to start working on it. You can also add notes to the ticket.
It's crucial to manage your technicians' time and efficiency to provide the best service to your customers.
However, it can be frustrating when customers bring in their devices, you diagnose the issue, but they choose to go elsewhere for the repair instead of staying with you. This can result in wasted time and lost money.
To avoid this, set diagnostic charges on devices so that you don't lose money on customers who don't end up using your services. Remember, time is money, and you don't want to waste yours.
Repair pick-up notification
Notify your customers to pick up their repaired device via SMS. You can send multiple notifications as needed.
Get paid timely
Notifying customers ensures timely device pickup and prompt repair payments.
A device gathering dust on a shelf wastes precious space and time. Save both with CellSmart POS.
Print as per requirement
With our print label feature, you can now select a product and print customized labels by simply entering the desired figure.
Each Item History
Our inventory summary feature stores data for each item for up to a year, allowing access to the past 12 months.
When you know the quantity of a specific product sold in a year, it helps you determine how many to purchase.
By analyzing purchase history, you can determine the profitability of items and optimize your business growth.
Send text alert
CellSmart Repair POS simplifies repair store management with automated text alerts for repair status updates. Customers get real-time updates, keeping the repair process transparent and building trust.
CellSmart POS repair software allows you to add an unlimited amount of repair types, including hardware, software, and any other type of repair.
Creating repair invoices and tickets is now quick and easy, eliminating the need to enter repair types multiple times for different customers.
Create a custom label for each repair and assign a unique message to it.
Automatically send a message to the customer when the repair status changes with Auto Send Alert.
Create invoices with personalized details like customer name, item, address, and amount due.