Why Integrated POS Is Important for Retail

Muhammad Saqib

July 20, 2017

Why Integrated POS Is Important for Retail

Competing with online retailers is difficult, and that’s why it’s important to run a retail store that makes it worth your customers’ while to walk through your doors rather than shop virtually. Integrated POS is important for this very reason, and without it, your store is likely to fall behind. Here are four reasons to consider high-tech, integrated POS for your store.

#1 – The Margin for Human Error

While it’s very true that some things just shouldn’t be automated, human error is a real factor and one that could lead to significant losses. An integrated POS can help reduce that margin significantly in several unique ways, especially when it comes to things like inventory management and recording customer information correctly. Even two transposed numbers can be catastrophic, whether it means ordering the wrong quantity of phones or processing bill payment for a wrong phone number.   

#2 – Inefficient Operations

Even if you think your store is running perfectly, you’d be surprised at the inefficiencies you’ll notice when you opt for an integrated POS. For example, are you currently expending resources trying to track every unit you’ve sold? Are you manually inputting new purchases? Are you struggling to pair your online sales with in-store sales for proper reporting? If you answered yes to any of these questions, your cellphone store isn’t as efficient as it could be. An integrated POS can handle these issues and others, giving you and your employees more time to spend improving the customer experience.

#3 – Frustration with Taking and Maintaining Inventory

Your inventory is your lifeblood. It’s what generates your income and helps you pay your bills, after all. Properly maintaining your inventory is absolutely vital for your success, and if you’re still doing it manually, you’re likely stunting your own growth in the industry. An integrated POS can help you better understand your inventory, and this means you’re less likely to deal with overstock and understock issues. This translates to improvements in your ordering process, less wasted investments, and happier customers in the end.

#4 – Wasted Time

If there’s one thing that can affect your day-to-day operations more than anything else, it’s wasted time – whether it’s your time, your employees’ time, or even your customers’ time. An integrated POS can save you time in several unique ways.

  • Faster checkout. When your customers spend less time standing in line, they’re more likely to return. What’s more, your employees can handle more transactions in the same amount of time, which drives more revenue.
  • Quicker inventory. It’s frustrating for both your employees and your customers when a device unexpectedly runs out of stock due to improper planning and inventory. Integrated POS can tell you how much you have and how much you’re selling, making the ordering process faster and more efficient.  
  • Reporting. Want to know how your store is doing with sales for the day, week, month, or even year? Running those reports can take some serious time – especially if you’re checking sales for a specific employee to help drive motivation. POS systems can do this for you in real time, putting the information you need at your fingertips.
  • Payroll. Whether you have two employees or 20, payroll can take a big chunk of your time. This is especially true if you find yourself crunching numbers to make sure everyone is accurately paid their commissions for sales. An integrated POS will handle this for you as each transaction takes place. It can record the date of the sale, the amount of the sale, and the agent who processed the transaction, making payroll a breeze.

If your retail cellphone store isn’t making use of a high-tech, integrated point-of-sale system, now is the time to consider it. It offers benefits that go above and beyond traditional systems, giving you a lot more than the ability to simply process transactions. With today’s systems, you can improve every aspect of running your business.

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