A COMPLETE REPAIR SHOP
SOFTWARE
As a retailer that offers service and repair, you
want to ensure your customer care is frictionless
from start to finish. CellSmart Repair POS
software is designed to simplify all your
processes and streamline sales, so you can
delight your customers every time.
Running a repair business?
Create repair ticket
Keep track of every repair with an IMEI number along with customer information.
Reserve parts
Reserve parts when creating repair.
Diagnostic Fee
Preset diagnostic fee keeps your tech cost minimum. CellSmart POS allows you to change it.
Captured Image
Capture image for the item before and after the fix. You can attach it with the repair ticket
Price List
Set prices for repair parts. Price gets adjusted base on your selection.
Create Task
You can create any repair task at the creation of a repair ticket or during runtime.
Repair status on your fingertip
Complete repair software means no lost
Create Tickets
Keep track of every repairs’ IMEI number along with customer’s information.
Ticket List
View a list of repair tickets with customer information, employee name, price and the notes taken during the repair
Text Message
Send text messages to customers when the repair job is finished or if it’s irreparable
Signature Capture
The Repair System allows you to capture a customers signature before and after the repair has been picked up or delivered
Reminders
The reminder allows employees to keep track of which phones have been sitting on the shelf for more than X amount of days.
Custom Policy
Create your own individual repair policy that can be different from that of the sales or bill payments policy.
Receipts
Print professional looking receipts designed specifically for wireless repair stores
Payment Installment
Not every customer can pay for a repair job all at once. Now you can collect the payments in installments.
Android Pattern
Capture the password or android pattern of the repair device at the time of creating the receipt.
Assigned Tickets
Assign tickets to a specific repair technician.
Price List
Create a list that shows the exact price per phone per damage. That way, employees can easily and quickly provide the customer with the appropriate price.
Reports
View multiple reports for every type of repair job.
Bin Location
Assign locations to every phone. If the technician who did the job is not in the store, anyone can find the phone easily.
Loaner Phone
Give your customer a loaner phone without any issues. System will remind you to take back the phone before closing the repair
