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A COMPLETE REPAIR SHOP
SOFTWARE

As a retailer that offers service and repair, you
want to ensure your customer care is frictionless
from start to finish. CellSmart Repair POS
software is designed to simplify all your
processes and streamline sales, so you can
delight your customers every time.

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Running a repair business?

Create repair ticket

Keep track of every repair with an IMEI number along with customer information.

Reserve parts

Reserve parts when creating repair.

Diagnostic Fee

Preset diagnostic fee keeps your tech cost minimum. CellSmart POS allows you to change it.

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Price List

Set prices for repair parts. Price gets adjusted base on your selection.

Create Task

You can create any repair task at the creation of a repair ticket or during runtime.

Repair status on your fingertip

Complete repair software means no lost

Create Tickets

Keep track of every repairs’ IMEI number along with customer’s information.

Ticket List

View a list of repair tickets with customer information, employee name, price and the notes taken during the repair

Text Message

Send text messages to customers when the repair job is finished or if it’s irreparable

Signature Capture

The Repair System allows you to capture a customers signature before and after the repair has been picked up or delivered

Reminders

The reminder allows employees to keep track of which phones have been sitting on the shelf for more than X amount of days.

Custom Policy

Create your own individual repair policy that can be different from that of the sales or bill payments policy.

Receipts

Print professional looking receipts designed specifically for wireless repair stores

Payment Installment

Not every customer can pay for a repair job all at once. Now you can collect the payments in installments.

Android Pattern

Capture the password or android pattern of the repair device at the time of creating the receipt.

Assigned Tickets

Assign tickets to a specific repair technician.

Price List

Create a list that shows the exact price per phone per damage. That way, employees can easily and quickly provide the customer with the appropriate price.

Reports

View multiple reports for every type of repair job.

Bin Location

Assign locations to every phone. If the technician who did the job is not in the store, anyone can find the phone easily.

Loaner Phone

Give your customer a loaner phone without any issues. System will remind you to take back the phone before closing the repair

& More

Don’t see the feature you are looking for? We probably have it. Sign up TODAY! and see for yourself

Ready to start fixing?

Want to know more? Watch our help full videos

How to Refund a Repair Transaction

How to Create a Repair Ticket

How to Edit or Close Repairs

How to enter repair parts

How to create a repair type