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A Complete Repair Shop Software

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 Software Features

The best ticketing system in the cellphone repair business

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Create Tickets

Keep track of every repairs’ IMEI number  along with customers information

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Ticket List

View a list of repair tickets with customer information, employee name, price and the notes taken during the repair

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Text Message

Send text messages to customers when the repair job is finished or if it’s irreparable

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Signature Capture

The Repair System allows you to capture a customers signature before and after the repair has been picked up or delivered

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Reminders

The reminder allows employees to keep track of which phones have been sitting on the shelf for more than X amount of days

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Custom Policy

Create your own individual repair policy that can be different from that of the sales or bill payments policy.

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Receipts

Print professional looking receipts designed specifically for wireless repair stores

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Payment Installment

Not every customer can pay for a repair job all at once, now you can collect the payments in installments

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Android Pattern

Capture the password or android pattern of the repair device at the time of creating the receipt

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Assigned Tickets

Assign tickets to a specific repair technician

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Price List

Create a list that shows the exact price per phone per damage. That way employees can easily and quickly provide the customer with the appropriate price

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Reports

View multiple reports for every type of repair job

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Bin Location

Assign locations to every phone. If the technician who did the job is not in the store anyone is able to find the phone easily

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Loaner Phone

Give your customer a loaner phone without any issues. System will remind you to take back the phone before closing the repair

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& More

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How To Videos