Short Code Terms of Service and Privacy Policy

Last updated: November 21, 2019

These Terms of Service (the “Terms”), create an agreement between the company, organization, legal entity or legal person that is registered for the CellSmart Messages short code service (the “Service”) and any of its employees, agents, delegates, representatives and any other individuals that access and use, directly or indirectly (“Customer”, “You” or “Your” and terms of similar meaning) and CellSmart Messages (“We,” “Our” or “Us” and terms of similar meaning) regarding Your access to and use of the Service.

When you opt-in to the service, we will send you an SMS message to confirm your signup. If you receive a confirmation message before engaging with our service please contact us immediately at We take unsolicited messages extremely serious and are not tolerated on our service.

You can cancel the SMS service at any time. Just text “STOP” to 46954. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.

If at any time you forget what keywords are supported, just text “HELP” to 46954. After you send the SMS message “HELP” to us, we will respond with instructions on how to use our service as well as how to unsubscribe.

We (CellSmart POS Int’l LLC) are able to deliver messages to the following mobile phone carriers: Major carriers: AT&T, Verizon Wireless, Sprint, T-Mobile, MetroPCS, U.S. Cellular, Alltel, Boost Mobile, Nextel, and Virgin Mobile. Minor carriers: Alaska Communications Systems (ACS), Appalachian Wireless (EKN), Bluegrass Cellular, Cellular One of East Central IL (ECIT), Cellular One of Northeast Pennsylvania, Cincinnati Bell Wireless, Cricket, Coral Wireless (Mobi PCS), COX, Cross, Element Mobile (Flat Wireless), Epic Touch (Elkhart Telephone), GCI, Golden State, Hawkeye (Chat Mobility), Hawkeye (NW Missouri), Illinois Valley Cellular, Inland Cellular, iWireless (Iowa Wireless), Keystone Wireless (Immix Wireless/PC Man), Mosaic (Consolidated or CTC Telecom), Nex-Tech Wireless, NTelos, Panhandle Communications, Pioneer, Plateau (Texas RSA 3 Ltd), Revol, RINA, Simmetry (TMP Corporation), Thumb Cellular, Union Wireless, United Wireless, Viaero Wireless, and West Central (WCC or 5 Star Wireless).

Please note that Carriers are not liable for delayed or undelivered messages

As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies per user. If you have any questions about your text plan or data plan, it is best to contact your wireless provider. For all questions about the services provided by this short code, you can send an email to

If you have any questions regarding privacy, please read our Privacy Policy

As our platform of choice, all messages sent through CellSmart Messages must abide by Twilio Messaging Policy