Still juggling repairs, parts, and impatient customers in your cell phone or electronics repair shop? If your point of sale (POS) system can’t keep up, it’s costing you time, money, and loyal patrons.
Repair shop POS systems built specifically for the electronics or cell phone industry help you track devices, manage parts, and keep service tickets moving.
Here’s what to look for in a POS made for the repair industry — plus three top systems that can handle the job.
Your POS is the command center of your operation. When it lags or lacks the right features, everything from check-ins to checkouts gets more complicated.
Rather than patching together workarounds or juggling extra software, look for a POS system built to handle the whole flow, from the front counter to the back bench.
The right repair shop POS should allow you to:
Track repairs with ticketing and workflows: Generate repair tickets with real-time status updates, staff assignments, and detailed notes that follow the device every step.
Manage parts and accessories with fundamental inventory tools: Log every screen, battery, and charging cable in one system. Set low-stock alerts, organize by category or device type, and reduce misplaced parts or double orders.
Access customer and device history in seconds: View repair history, warranty details, and past payments as soon as a customer walks in. Look up devices by IMEI, serial number, or customer profile.
Bundle sales and services: Add accessories, repairs, and discounts to a single ticket. Bundle items and apply package pricing without reentering information or backtracking through the system.
Train staff and receive support: Start strong with live onboarding, step-by-step training videos, and real-time chat support. Pick a provider that teaches your team how to use the tools, not just where to click.
Today’s repair shop POS systems track parts, log repairs, and update inventory in real time. With the right system, your shop works more efficiently, your team works faster, and even the busiest days stay under control.
Not every POS system is built for the fast pace of a repair shop — especially when inventory, service tickets, and retail sales are being handled simultaneously.
These three options rise to the challenge with innovative features, intuitive design, and the reliability you need to support the fast, detailed work of phone and electronics repairs.
CellSmart POS is tailor-made for phone and electronics repair shops. It brings everything together in one easy-to-use system, from cracked screen repairs to accessory sales and customer records.
Key features:
CellSmart POS supports the full repair and retail workflow with features that help you:
Track repairs and custom ticketing: Create detailed tickets with IMEI numbers, device types, customer details, and technician assignments. Set repair statuses and deadlines to keep jobs moving and customers informed.
Manage accessories, devices, and parts: Track items, set low-stock alerts, and transfer inventory — all from the same dashboard.
Create invoices, receipts, and barcodes: Create itemized invoices, print barcodes, and generate professional receipts.
Offer loyalty programs, discounts, and payment plans: Reward regulars with point-based loyalty programs, easily apply discounts, and offer flexible payment options.
These tools give CellSmart POS the edge when handling real repair shop demands — from fast service to tight inventory control.
Pricing:
CellSmart POS offers tiered pricing, so you only pay for the tools you need right now, with the flexibility to upgrade as your shop grows. Planning to scale? It’s easy to level up without overspending upfront. Plus, every plan includes a free pin pad when you sign up for CellSmart’s payment processing
Reviews:
“Sincerely, the best POS system for cell phone-related stores! We recently opened our doors, and thanks to CellSmart POS, we have had a flawless experience. Their technical support is WORLD CLASS! RECOMMEND!” — Dion Dillon, CellXpress Tampa
“If you own a cell phone store or multiple stores, you would be crazy not to have CellSmart POS! It’s an all-in-one, easy-to-use system at a great price! From professional receipts, inventory, layaway, repairs, email and text notifications, and much much more!” — Salvatore Didino, Customer
RepairDesk helps smaller repair shops stay organized and efficient by eliminating paperwork and outdated systems. Because it's cloud-based, you can manage repairs, sales, and inventory from anywhere, whether up front or in the back, working on a device.
Key features:
The system includes several tools to support your store’s daily repair operations, allowing you to:
Create and manage repair tickets: Log device details, track repair statuses, and assign jobs to specific staff members.
Track inventory in real time: Monitor stock levels, organize parts, and receive low-stock alerts.
Accept multiple payment types: Process credit cards, contactless payments, and online transactions.
Use customer-facing displays: Show order details, capture digital signatures, and promote special offers.
These features improve the repair-to-sale flow, saving time and helping you get through tickets faster.
Pricing:
You can try it for free, then select from flexible monthly plans that grow with your shop and allow you to add features as needed.
Reviews:
“I absolutely LOVE RepairDesk and everything about it, the software service and the team behind it. I have found ‘The One’ for my repair store and I am not going anywhere.” — Anthony Alfieri, AVTEK Mobile
“I think the repair business is the hardest lane of retail. There are so many computers and cell phone models, each one has different kinds of repair problems, and we have to master them all. RepairDesk helps us a lot in managing all types of repairs and devices.” — Peter Haydon, Technology Trader
RepairShopr uses automation to reduce admin, so you can focus on what you do best. It’s built to help repair shops simplify their workflow and run more efficiently, with tools for invoicing, customer follow-ups, and multistore support.
Key features:
Running one store or several? With these built-in POS tools, you can:
Handle ticketing, invoicing, and scheduling in one place: Manage repair tickets, create invoices, and easily schedule jobs so nothing falls through the cracks and your team stays on top of every repair.
Sync with QuickBooks and Xero: Integrate with popular accounting software to simplify bookkeeping, save time on manual entries, and keep your finances accurate even during peak seasons.
Track inventory across locations: Monitor stock levels in real time, manage small parts like screws and screens, and avoid delays by knowing what’s on hand at each store.
Use built-in marketing tools: Reach out to customers with automated email and SMS tools, making it easier to promote repair deals, request reviews, or encourage repeat customers.
RepairShopr is ideal for repair businesses that treat customer relationships as a core part of the job. With built-in tools for follow-ups, promotions, and service updates, it’s an excellent pick for shops that want to keep people coming back — without adding to your staff’s workload.
Pricing:
Pick a pricing plan that fits your shop today, and easily upgrade as your business grows. Each option includes core tools like POS, ticketing, and customer tracking, so you’re set up for success from the start.
Reviews:
“Repairshopr is one of the best investments we have made. It allows you to consolidate your tickets in a one-stop shop while managing inventory, updating customers, and issuing invoices. Repairshopr gives a much more modernized feel while maintaining an easy-to-use UI than some of our previous solutions.” — Jason Arnot, Outlet PC
“I would HIGHLY recommend RepairShopr to anyone. It’s like a PSA without all the added junk and complexity. You’re pretty much ready to go out of the box. Have to give it a try!” — Justin Walling, Performance Imaging Group
The tools you rely on shouldn’t get in the way of your repairs. Whether you’re ringing up a sale, checking part availability, or sending a customer update, your system should back you up, not slow you down.
If your current setup feels like it’s built for another industry, it probably is. It’s worth switching to a repair shop POS that fits how your shop works.
Want to see the difference? Book a demo with CellSmart POS to get a closer look at how our all-in-one retail solution handles the real work of running a repair shop.