What’s the Best Cell Phone Store Software? 3 Providers To Consider

Trying to run your cell phone store without the right software is like trying to charge a device without the right cable: It simply won’t work. 

Your cell phone store software plays a critical role in your business’ daily operations and long-term success, giving you and your team the tools you need to serve customers, stay organized, and grow. 

In this blog, we’ll explore everything you need to know about this must-have tool, including seven features to look for and the top three options to consider. 

What Does Cell Phone Store Software Do?

Cell phone store software is a powerful, all-in-one tool designed to help you with the toughest tasks on your to-do list. It shapes your interactions with customers, tracks your inventory levels, and monitors your sales trends — giving you more time to focus on your store’s growth. 

You have lots of options when it comes to finding the right software for your store, but generic point of sale (POS) solutions won’t include the specialized tools you need to navigate the electronics industry. 

Let’s look at a few examples of essential cell phone store software features: 

• Integrated payment processing allows you to process transactions quickly, securely, and professionally. 
• Serialized inventory tracking helps you maintain detailed records of your most expensive items like cell phones and tablets, ensuring that valuable inventory never goes missing.  
• Built-in IMEI verification is a must-have if you buy and sell used cell phones, giving you and your customers peace of mind that each device is safe and ready for sale. 
• Customer relationship management (CRM) lets you keep records of your customers, their purchase history, and any important notes. Along with providing personalized service, you can communicate with them and enroll them in your loyalty program with this feature. 
• Cell phone repair management can boost revenue by letting you offer electronics repair services. Your software should allow you to generate quotes, create work orders, and track the status of each job in real time. 
• Layaway options are key during the tax and holiday seasons, letting customers put a deposit on a device and pay for it later. 
• Reporting and analytics give you insight into your bestselling devices, customers’ shopping habits, and your store’s overall financial health — helping you make informed decisions.

Investing in POS software that includes these features saves you time, improves your customers’ shopping experience, and gives your cell phone store the best chance of profitability. 

3 Cell Phone Store Software Solutions To Check Out

Ready to upgrade your cell phone store software? We’ve got you covered. 

Let’s look at three solutions that include the features your cell phone store needs. 

CellSell

CellSell is a software provider with a 20-year track record of supporting electronics retailers. They promise a complete tool to help cell phone store owners manage their finances, handle transactions, and track their business’ data. 

Here are some of CellSell’s standout features: 

• Commission tracking: Reward your team for increasing your cell phone store’s revenue and eliminate manual commission calculations. 
• Accounting: Track your store’s expenses and revenue to keep a close eye on your profit margins. 
• Carrier integration: Work seamlessly with carriers to activate phones and offer prepaid and contract mobile service. 

CellSell doesn’t list pricing information on their website, so reach out to their sales team for more information. 

RepairDesk

Are repairs your cell phone store’s main source of income? A repair-focused software solution like RepairDesk might be a good fit. 

RepairDesk offers a ticket management and POS solution to help businesses in the electronics, jewelry, and bicycle industries manage repair jobs and sell products. Let’s look at some of RepairDesk’s best features: 

• Mail-in repair management: Expand your reach by allowing customers to mail in their devices for repair. 

• Appointment scheduling: Give customers the option to schedule a repair appointment and receive immediate attention when they walk through your door. 
• Inventory management: Monitor repair parts usage and track your electronics accessory inventory to ensure your work benches and sales floor are always perfectly stocked. 

RepairDesk’s main pricing options range from $99 to $149/month. 

Related Read: Is RepairDesk Right for Your Business? 3 Other Options To Consider

CellSmart POS

If you’re looking for cell phone store software that can do it all, check out CellSmart POS. 

Our system is designed to help you sell new cell phones, preowned devices, and electronics accessories — plus offer revenue-boosting services like repairs and maintenance. 

Here are some of our favorite CellSmart POS features: 

• Real-time inventory tracking: Keep constant watch over your cell phone store’s inventory, including a detailed breakdown of available repair parts, serialized inventory, and more. 

• Repair ticket tracking: Create, assign, and monitor repair tickets all in one place, and send customers automatic updates on the status of their devices. 

• Customer loyalty program: Encourage customers to rely on you for all their electronics needs by offering rewards every time they shop with you. 
• 24/7 support: Our team of cell phone industry experts is available 24/7 to help you make the most of the software. 

We offer flexible pricing options to meet every cell phone store’s needs and budget. 

Upgrade to the Best Cell Phone Store Software: CellSmart POS

The right cell phone store software solution helps you achieve smoother operations, happier customers, and higher profit — but only if it includes the right combination of features. 

Luckily, CellSmart POS includes all the tools you need and more, including integrated payment processing, serialized inventory management, repair ticket tracking, sales-boosting marketing options, and industry-leading support. 

Schedule your live demo today to see how CellSmart POS can make a difference for your cell phone store.