Blog - CellSmart POS

Repair Tracking helps Businesses Grow - CellSmart POS

Written by Muhammad Saqib | Jan 22, 2022 11:18:12 AM

2022 has arrived, and so does the era of more digital progress. Do you still remember those times when we have to walk to our nearby stores to grab a newspaper, then newspapers got delivered to us. But now we don’t even need printed newspapers, because we have them on our phones and tablets. 

The world has progressed, but is your repair business has embraced the new world? If not, then start now with the best repair stores software, CellSmart POS. Because with other mainstream features like inventory management, sales reporting, and everything, we provide intuitive and smart-built features like Repair tracking. 

What is repair tracking?

It’s a built-in feature in CellSmart POS that allows you to enter all the repair tickets with their details like product name, model, issue, assigned to tech, and additional notes. 

How does it work?

Our repair tracking feature allows you to generate repairs id’s, that can be accessed by your customers on our repair tracking app, and it helps them stay updated regarding their gadgets. 

How does it help?

It helps you by:

Keeping you updated regarding your technician’s tasks
Keep a database of all your repairs
Keeping transparency for follow-ups on your customers
Never losing any money with the help of a saved database

Your customers enjoy:

Seamless repair experience 
Notified of their repaired product without calling your store
Have a detailed brief on their dropped gadgets during the repair 

 Repair tracking converts your one time customers into returning ones due to:

Comfort 
Convenience
Transparency

Any business providing these three experiences to their customers never runs short on their sales any day. Get your repair sales high with our help today!

Source:

https://www.cellsmartpos.com/demo/